Divinia Clinic is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in any other way. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect two types of information:
Personal Information: Information that can identify you personally, such as your name, email address, phone number, medical history, appointment details, and other information that you provide to us.
Non-Personal Information: Data that is automatically collected when you use our website, such as your IP address, browser type, device information, pages visited, and other usage data.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide medical services, including consultations, appointments, and prescriptions.
To communicate with you regarding appointments, medical updates, or clinic-related services.
To improve our website and services, including addressing technical issues.
To comply with applicable legal and regulatory requirements in Saudi Arabia.
To send you newsletters, updates, and marketing materials (with your consent).
3. Sharing Your Information
We may share your information in the following situations:
With third-party service providers who assist us with operations such as payment processing, appointment scheduling, and medical records management.
With medical professionals in the clinic, when necessary for your care and treatment.
When required by law: We may disclose your information to comply with legal obligations or requests from government authorities in Saudi Arabia.
In business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We implement a variety of security measures to protect your personal information. These measures include physical, electronic, and procedural safeguards to secure your data. However, no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device to help us understand how you interact with our site. You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of the website.
6. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. When your information is no longer required, we will securely delete or anonymize it.
7. Your Rights
Under Saudi Arabian law, you have certain rights regarding your personal information. These include:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request corrections to any inaccurate or incomplete information.
Right to Erasure: You may request that we delete your personal data, subject to certain exceptions under the law.
Right to Object: You may object to the processing of your personal data in certain circumstances.
If you wish to exercise any of these rights, please contact us using the details below.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. These websites are not controlled by us, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective from the date of posting. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: